A few useful details for the journey to your door.
Processing your order
Orders are typically processed within 2–5 business days after payment confirmation.
Standard delivery
Standard Shipping typically takes 7–15 business days after dispatch on currently supported standard delivery routes. This estimate excludes order processing time and is not a guaranteed arrival date.
Destinations and charges
Available delivery destinations, services and applicable charges are shown at checkout. Please review those details for your address before completing your order.
International orders
For destinations offered under our duties-paid delivery arrangement, LOOPONY is responsible for applicable import duties, import taxes and customs clearance charges. Domestic sales tax, VAT or GST is handled separately and disclosed at checkout. If a carrier asks for an unexpected import-related payment, contact support@loopony.com.
Need help?
If we cannot dispatch an order within the promised processing period, we will contact you with an updated estimate and applicable cancellation or refund options. For questions, include your order number when you contact us.
Read the full Terms of Service and Refund & Return Policy.