Help & FAQs

A few useful answers before you choose, style or get in touch.

What comes with the pedestal planter?

The product listing is for the planter. Flowers, plants, inner pots and holiday props in styled photographs are shown for inspiration and are not included.

What size is it?

The overall size is 10.24 × 10.24 × 12 inches, approximately 26 × 26 × 30.5 cm. These are outside measurements. Interior fit and drainage details have not been confirmed. See our care and sizing guide before selecting an inner pot.

Can I put a live plant or fresh flowers inside?

Use a suitable inner pot for live plants. Fresh-cut flowers need a separate watertight vase or container. Do not add soil or water directly to the woven planter.

Can it be styled outdoors?

The PE rattan and metal planter can be used for indoor or outdoor styling. Choose a stable spot, protect it from prolonged wet weather and keep standing water contained in a suitable insert.

Where can I find delivery and return details?

Read our shipping and delivery information and Refund & Return Policy. Available delivery options and charges are shown at checkout. For a question about your order or a policy, contact us before placing an order if the answer affects your purchase.

How do I ask about an order?

Email support@loopony.com with your order number and a brief description of the question. For a product question, include the product name or link. Please do not send payment card details.

Where can I find styling ideas?

Read How to Style a Wicker Pedestal Planter Indoors and Outdoors for floral arrangements, everyday placement and seasonal inspiration.

Still need a hand? Visit Contact or email support@loopony.com.